Returns and Cancellations
A practical overview of how cancellations and possible returns are handled.
Business details
Pojeng-Sidur OÜ
- Registry code
- 17548386
- VAT number
- EE103005261
- Registered address
- Harju maakond, Saue vald, Laagri alevik, Pilliroo tn 67, 76401
- Contact
- gustav@llmlab.ee
Before work starts
If order handling has not started yet, contact LLMLab.ee quickly so cancellation can be reviewed.
If component availability or pricing changes materially, the next step is confirmed with the buyer.
After assembly
For custom assembled and configured systems, return handling may depend on order state, used components, and statutory rights.
The exact solution is confirmed case by case.
Failed payments
If payment fails, the order is not marked as paid. If the state looks unclear, contact LLMLab.ee and the order can be checked against Stripe records.